Welcome to Making Moves Matter. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read these terms carefully before using our services.

1. Definitions

• "Company" refers to Making Moves Matter, the provider of moving services.

• "Client" refers to any individual or business that requests our moving services.

• "Services" refers to all moving, rigging, storage, and relocation services provided by the Company.

2. Use of Our Services

By using our services, you agree to:

✔ Provide accurate and complete information for moving quotes and service requests.
✔ Ensure all items being moved are legally owned and do not violate any regulations.
✔ Be available or appoint a representative during pickup and delivery.
✔ Pay all applicable fees as agreed in the service contract.

We reserve the right to refuse service to any client at our discretion.

3. Booking & Payment

• All bookings are subject to availability.

• A deposit may be required to confirm a booking.

• Full payment is due upon completion of the move unless otherwise agreed.

• Late payments may incur additional charges.

4. Cancellations & Rescheduling

• Cancellations made [X] days before the scheduled move may be eligible for a full or partial refund.

• Last-minute cancellations may be subject to a cancellation fee.

• Clients may reschedule their move based on availability.

Please contact us as soon as possible for changes to your booking.

5. Liability & Limitations

• The Company is not responsible for damages caused by improper packing by the client, unforeseen accidents, or natural disasters.

• We will take reasonable precautions to protect your belongings during the move.

• Clients must inform us of any fragile or valuable items in advance.

• We offer limited liability coverage for lost or damaged items; additional insurance options may be available upon request.

6. Storage Services

• If you use our storage solutions, stored items must comply with our policies.

• Storage fees apply based on the duration and volume of items stored.

• The Company is not liable for damage caused by natural disasters or improper storage conditions beyond our control.

7. Website Use & Content

By using our website, you agree to:

✔ Use the website lawfully and responsibly.
✔ Not copy, reproduce, or misuse any website content without permission.
✔ Not attempt to hack, spam, or disrupt the website’s functionality.

We reserve the right to update or modify website content without notice.

8. Privacy & Data Protection

We collect and store customer information in accordance with our Privacy Policy. We do not sell or share your personal information with third parties for marketing purposes.

For more details, refer to our Privacy Policy [Insert Privacy Policy Link].

9. Dispute Resolution

• Any disputes arising from these Terms and Conditions shall first be resolved through mediation.

• If unresolved, disputes shall be settled under the laws.

10. Changes to Terms & Conditions

We may update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.