At Making Moves Matter, we respect your privacy and are committed to protecting any personal information you provide while using our website and services. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our moving services.
1. Information We Collect
We collect personal and non-personal information to enhance our services and provide you with a seamless experience. This may include:
a) Personal Information
When you contact us, request a quote, or use our services, we may collect:
✔ Your name
✔ Email address
✔ Phone number
✔ Business or company name
✔ Pickup and delivery addresses
✔ Payment information
b) Non-Personal Information
When you visit our website, we may automatically collect:
✔ IP address
✔ Browser type
✔ Device type
✔ Website usage data
We use cookies and analytics tools to gather non-personal data to improve our website and services.
2. How We Use Your Information
We use your information for the following purposes:
✔ To provide and manage our moving services – Including scheduling, logistics, and communication.
✔ To improve customer service – Responding to inquiries, processing quotes, and addressing concerns.
✔ To personalize your experience – Offering tailored recommendations based on your moving needs.
✔ To enhance website functionality – Monitoring user behavior to optimize site performance.
✔ For legal and security purposes – Preventing fraud and ensuring compliance with laws.
We do not sell or share your personal information with third parties for marketing purposes.
3. How We Protect Your Information
We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure. Our security practices include:
✔ Secure servers and encryption for sensitive data.
✔ Limited access to personal information within our company.
✔ Regular security updates and monitoring.
While we take every precaution to safeguard your data, no method of transmission over the internet is 100% secure.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience. These are small files stored on your device that help us analyze website traffic and improve functionality.
You can choose to disable cookies through your browser settings, but some website features may not function properly.
5. Third-Party Links
Our website may contain links to third-party websites (such as payment processors or moving resources). We are not responsible for their privacy policies or content. We encourage you to review their policies before providing any personal information.
6. Your Privacy Rights
You have the right to:
✔ Request access to the personal data we hold about you.
✔ Request corrections or updates to your information.
✔ Opt out of marketing communications.
✔ Request deletion of your personal data
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services indicates your acceptance of these updates.